Welcome to www.demureandco.com! We aim to make your shopping experience easy and enjoyable. This website, owned by Jivaterra General Trading LLC (doing business as Demure & Co) in the UAE, offers a variety of products for you and your loved ones. Please note that to use this site, you must be at least 18 years old and capable of making purchases legally. Currently, we can only deliver to addresses within the UAE, and using this website for commercial purposes is not allowed.

Terms of Use
Please read the terms provided on this website as they govern your use of our services. We may update these terms without notice, so check back regularly. When you place an order, you accept the terms in effect at that time. If laws change affecting your order, those changes will apply.

 Registration
You can shop as a guest or create an account. Keep your account information safe; we will never ask for your password. If you think your account is compromised, contact us immediately. Only individuals, not businesses, can register.

Privacy Policy
Check our Privacy & Cookie Policy for details on how we handle your data.

Orders
By placing an order, you agree to buy the items at the listed prices, including delivery costs and taxes. Orders may be declined for reasons like payment issues or stock unavailability. A confirmation email is sent when your order is received, but it’s only accepted once you get a shipping notification.

Gifts
Enjoy complimentary gifts with your purchases! However, if the gift package is opened, the order may become non-returnable.

 Pre-Order Items
Pre-order popular items before they officially launch! Payment is accepted only through debit/credit cards or Apple Pay. Refunds for pre-orders will be issued as store credit only.

Payments
We accept various payment methods, including credit cards, PayPal, and cash on delivery for eligible orders. If payment verification is necessary, we may request additional personal information. We reserve the right to refuse orders if fraudulent activity is suspected.

Prices

All prices are displayed in AED and do not include delivery charges or taxes. We strive for accurate pricing but will resolve any discrepancies according to your order status.

Promotions
Promo codes are valid based on their terms and can’t be combined with other offers. There are exclusions on certain items.

Returns
You can return items within 14 days for a full refund, given they meet our return policy conditions. For damaged items or incorrect orders, contact us for assistance. Some items, like beauty products and jewelry, cannot be returned.

Exchanges
We don’t offer exchanges; please return items and place a new order instead.

Cancellations
You may cancel an order anytime before it’s marked as processed. After that, follow our return process.

Liability
We are not liable for indirect damages. Our full liability is limited to the amount you paid for your order.

Governing Law
These terms are governed by UAE law, with any disputes falling under Dubai jurisdiction.