FAQs

General question

No, you need not register to shop at demureandco.com. However, if you register you could avail of the benefits of better service, quicker checkout and a host of special privileges.

To shop without registering, you just need to click on the “continue as guest” option on the sign-in/register page during checkout.

No, registration on demureandco.com is absolutely free

We can help you retrieve your password. Please click ‘Forgot my password’ link on your account sign-in page and you’ll be sent an email instruction to reset your password.

You can change your password in the My Account section

Yes, most of your personal detail is editable. It can be done in the My account section under edit profile tab

You may write to us at info@demureandco.com with following details (which you provided at the time of sign in):

  • Date of birth
  • First Name
  • Last Name
  • Address provided
  • Past order number of an order placed from your login id, if any

You can not modify your e-mail address, since your email address is your user ID

Yes. Your email ID is the same as your username/login ID, and is therefore required when you create an account on demureandco.com

Based on the choices you have made during various online / offline interactions with us, we would communicate with you periodically for event based communications such as order information, renewal notices, invites, reminders, special offers etc.

If you no longer want to receive emails from us, you can select your preferences online in “My Account” section. However, you would continue to receive transaction based e-mails such as order confirmation mail etc.

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